![]() He said he can only make out large shapes and the contrast between light and dark. Segal suffers from multiple medical conditions, including optic atrophy - leaving him with extremely limited vision. “We’ve committed to do better,” said Brian Funk, the chief operating officer at Metro Transit. Segal’s experience ultimately led to a lengthy legal battle, a recent six-figure settlement and new training at the state’s largest public transportation system. Their response was, ‘It’ll be better next time,’” said Segal, who talked to 5 INVESTIGATES through a sign language interpreter. “They felt that the bus drivers were trained well enough. In less than three years, Segal complained more than 150 times. In another case, video confirmed Segal was forced to cross a busy intersection after the bus driver stopped across the street. Paul, he stood exactly where he was trained to wait.īut videos show that Metro Transit bus drivers repeatedly failed to stop where they were supposed to - ignoring their training - and sometimes Segal altogether.ĭrivers left him waiting at the bus stop with his service dog or cane at least 23 times, according to court records provided to 5 INVESTIGATES by Segal’s attorney. In order to safely catch the bus to get to and from his accounting job in St. The service dog or white cane were not enough to catch the attention of Metro Transit drivers as Barry Segal waited at the bus stop. ![]()
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